Data Centre Technician - Job Description:

As a Data Center Technician (DCT), you will develop an understanding of standard processes and procedures for preparing, installing, performing diagnostics, troubleshooting, replacing, and/or decommissioning equipment under the guidance of more experienced Data Center colleagues. This opportunity will allow you to develop an understanding of our Data Center environment, familiarize yourself with security and data management procedures, and accelerate your career growth in the process.

Our infrastructure is comprised of a large global portfolio of more than 200 Data Centers in 32 countries and millions of Servers. Our foundation is built upon and managed by a team of subject matter experts working to support services for more than 1 billion customers and 20 million businesses in over 90 countries worldwide.

Responsibilities

• Contributes to issue tracking through escalations, asking questions, and seeking guidance on timely resolution of issues from more experienced technicians.
• Participates in daily safety briefings, completes required training aligned to the role and workload including safety training, complies with safety procedures (eg, equipment use, lifting, electrical hazards, ladder/rolling stair use).
• Completes assigned tickets efficiently and in alignment with Key Performance Indicators (KPIs) while meeting established Service Level Agreements (SLAs) with guidance from other technicians.
• Complies with security and data management procedures and policies with guidance from other technicians and completes the required security training.
• Maintains a strong client focus to understand the impact of their work when completing tickets and assigned tasks.
• Contributes to a positive and effective team environment by sharing information with others, contributing to regular team meetings, asking questions, and staying apprised of the status of others' work.
• Has pride and a sense of accountability for the service quality, completeness, and ownership of the data center facilities.
• Embodies our culture and values.

Required Qualifications

• Completed High/Secondary School, GED, an apprenticeship/vocational qualification, or equivalent experience and basic knowledge of computer hardware and components.

While not required, we also look for the following

Preferred Qualifications:

• Experience supporting IT equipment or related technology.
• Applicable certifications: CompTIA (A+, Server+, Network+), Basic Structure Cabling (BSC).

Job Title: Data Center Technician

Location: London, UK

Rate/Salary: .00 GBP Daily

Job Type: Contract

Trading as TEKsystems. Allegis Group Limited, Bracknell, RG12 1RT, United Kingdom. No Allegis Group Limited operates as an Employment Business and Employment Agency as set out in the Conduct of Employment Agencies and Employment Businesses Regulations 2003. TEKsystems is a company within the Allegis Group network of companies (collectively referred to as "Allegis Group"). Aerotek, Aston Carter, EASi, Talentis Solutions, TEKsystems, Stamford Consultants and The Stamford Group are Allegis Group brands. If you apply, your personal data will be processed as described in the Allegis Group Online Privacy Notice available at our website.

To access our Online Privacy Notice, which explains what information we may collect, use, share, and store about you, and describes your rights and choices about this, please go our website.

We are part of a global network of companies and as a result, the personal data you provide will be shared within Allegis Group and transferred and processed outside the UK, Switzerland and European Economic Area subject to the protections described in the Allegis Group Online Privacy Notice. We store personal data in the UK, EEA, Switzerland and the USA. If you would like to exercise your privacy rights, please visit the "Contacting Us" section of our Online Privacy Notice on our website for details on how to contact us. To protect your privacy and security, we may take steps to verify your identity, such as a password and user ID if there is an account associated with your request, or identifying information such as your address or date of birth, before proceeding with your request. commitments under the UK Data Protection Act, EU-U.S. Privacy Shield or the Swiss-U.S. Privacy Shield.