Regional CRM Business Manager

Location: Paris (hybrid, 2 days remote) with potential for travel to/from China

Reports To: Senior CRM & Loyalty Manager

Position Overview: Shape regional CRM programs with a focus on China for a renowned luxury brand. As the Regional CRM Business Manager, bridge global and regional teams for a seamless client experience.

Key Responsibilities:

1. Global Vision Champion: Align regional decisions with the global CRM vision. Develop localized CRM strategies.
2. Regional Blueprint Architect: Create a comprehensive regional CRM blueprint, adapting to regional preferences and regulations.
3. Project Orchestrator: Coordinate cross-functional teams for smooth CRM strategy implementation.
4. Regional Salesforce Expert: Oversee Salesforce implementation in China, ensuring alignment with global practices.
5. Data Privacy Steward: Ensure CRM activities comply with regional Data Privacy requirements.
6. Stakeholder Liaison: Engage with regional stakeholders, facilitating information flow.

Qualifications:

• Bachelor's degree in Business, Marketing, IT, or related field (Master's degree preferred)
• 5+ years of CRM experience, with Salesforce expertise
• Project management and cross-functional collaboration experience
• Familiarity with APAC business environment and regulations
• Fluent in English; Mandarin skills are a plus
• Strong strategic thinking and problem-solving skills

Work Environment: Flexibility, occasional travel with a China focus, and cross-cultural collaboration are key.

If you meet these qualifications, seize the opportunity to apply by expressing your interest via email. Ensure your CV is up to date and share it with us if you haven't already.

We eagerly await your response!