Prestigious London based Financial Services client are looking for an accomplished Hands-On VIP Desktop Support Team Leader to be the escalation point for the team and provide high level of support.

You will be leading a team of three desktop engineers providing VIP White Glove Support to the Trade Floor, VIP's and Senior Management.

Hybrid Working on offer.

Requirements

• Recent Team Leading experience within a Professional Services sector.
• Strong stakeholder management skills
• Take ownership of tickets and call queue; ensure calls are managed, allocated, escalated and resolved within SLA's
• Strong hands on technical knowledge of Microsoft Office 2019-Office365, Windows 10 - 11 and Active Directory management
• Microsoft Exchange administration
• Blackberry, BYOD support
• VMWare & remote support
• SCCM - Package and deploy software in line with the business's needs.
• Blackberry/Remote Support - Support users remotely that are working from home (WFH).

My client is looking to recruit URGENTLY, please send your CV in Word format to be considered for this great opportunity.

Etech Partners needs to collect and use your personal information when you apply for a role. We understand that you care about your privacy, and we take that seriously. Our Privacy Notice describes our policies and practices regarding collection and use of your personal data. By applying for this job you accept the Privacy Policy.