Senior Engineer - Server Operations

Salary: open + bonus

Location: Chicago, IL

Hybrid: 3 days on-site, 2 days remote

*We are unable to provide sponsorship for this role*

Qualifications

• Bachelor's degree
• 10+ years of overall technology experience along with 3+ years supporting major implementations in large scale Windows, Linux, Acropolis, VMWare, Hyper-V, and Azure environments.
• Strong coding knowledge (PowerShell & Bash)
• Configuration and support of the following:
  • Microsoft Windows and Linux Operating systems (RHEL, SUSE, CentOS, Ubuntu).
  • VMware, Hyper-V and Nutanix hypervisors and their underlying technologies (Compute & Storage vMotion, DRS, HA, Clustering Services, Hyper-V Manager).
  • VMware, Hyper-V & Nutanix virtual machine managers (vCenter, SCVMM & Prism Central)
  • Container based technologies (Kubernetes, Docker, Rancher, etc.).
  • Active Directory and its underlying technologies such as DNS, DHCP, Certificate Services, Forest & Domain Trusts, Windows Clustering, GPOs, etc.

Responsibilities

• Demonstrates expert client service skills, manages complex issues end-to-end across multiple teams and exceeds IT Service Desk, other team, and client expectations for resolving issues.
• Provides expert Level 3 technical support to troubleshoot, diagnose and resolve complex issues.
• Coordinates and leads operational activities across multiple teams.
• Demonstrate strong financial, vendor and contract management skills.
• Develops and executes complex production maturity plans.