2nd Line Support
Exciting new opportunity to grow your career with a well-known IT Service Organisation, that are willing to invest in full training to get you to where you need to be to progress your career.
Based in London, working full time on-site.
Are you a self-sufficient when resolving routine problems or enquiries across several products, product sets and systems or technologies for multiple customers?
You will be competent when working under pressure and has a degree of autonomy when dealing with unexpected problems, more complex escalations and helping to maintain the availability of the IT services delivered to end users.
You will also delivers low to medium complexity work packages as part of customer implementation projects.
Do you fit all the detail requirements?
You will be provided with Legacy infrastructure training
Skills required:
- Windows Server 2008/2012 Exchange 2010/2013,
- VMWare and Knowledge of Server infrastructure, VMware Technologies, Core Windows 2008/2012 Server Technology including in depth knowledge of at least 3
- Understanding of GPO and Active Directory -DNS -Active Directory -User Account Management -DFS -Analysis of Windows Log Files - WIN7 Workstations.
- Your experience- Demonstrable problem solving and analytical skills - Effective inter-personal skills - Customer service orientation
- Ability to work alone whilst under pressure - Enthusiastic team player - Flexible, adaptable & customer-orientated - Ability to perform known, existing implementation solutions.
Project People is acting as an Employment Agency in relation to this vacancy.
Reference: 2676663075
2nd Line Support

Posted on Nov 9, 2023 by Project People
Exciting new opportunity to grow your career with a well-known IT Service Organisation, that are willing to invest in full training to get you to where you need to be to progress your career.
Based in London, working full time on-site.
Are you a self-sufficient when resolving routine problems or enquiries across several products, product sets and systems or technologies for multiple customers?
You will be competent when working under pressure and has a degree of autonomy when dealing with unexpected problems, more complex escalations and helping to maintain the availability of the IT services delivered to end users.
You will also delivers low to medium complexity work packages as part of customer implementation projects.
Do you fit all the detail requirements?
You will be provided with Legacy infrastructure training
Skills required:
- Windows Server 2008/2012 Exchange 2010/2013,
- VMWare and Knowledge of Server infrastructure, VMware Technologies, Core Windows 2008/2012 Server Technology including in depth knowledge of at least 3
- Understanding of GPO and Active Directory -DNS -Active Directory -User Account Management -DFS -Analysis of Windows Log Files - WIN7 Workstations.
- Your experience- Demonstrable problem solving and analytical skills - Effective inter-personal skills - Customer service orientation
- Ability to work alone whilst under pressure - Enthusiastic team player - Flexible, adaptable & customer-orientated - Ability to perform known, existing implementation solutions.
Project People is acting as an Employment Agency in relation to this vacancy.
Reference: 2676663075

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