*Hybrid, 3 days onsite, 2 days remote*

A prestigious company is looking for Associate Principal, Production Server Administration. This role will be the first line of support for 24/7 coverage of Mainframe, Unix, Windows, and Networking platforms. They will monitor multiple applications and use technologies such as UC4, Applied Dynamics, Mobius, Logic Monitor, etc. This role will work in different shifts, 2:00pm - 10:30 pm CST and 1030pm - 7am CST.

Responsibilities
Employ first-level Incident identification and resolution techniques to address interruptions across Mainframe, UNIX, Windows, and Network platforms.
Monitor multiple applications and systems using company approved software.
Monitor and respond to applications/systems alerts across all platforms in accordance with Quality Standards and/or Security Policies.
Report and document any processing anomalies utilizing company approved software.
Maintain processing records and logs
Escalate Production Incidents to Second-Level support as required per policy to ensure a timely resolution.
Perform Mainframe IPL's, and other system commands if and when required.
Support transmissions across SFTP/NDM.
Support the execution and troubleshooting of UC4 jobs.
Provide support for Production Installs, D/R and Industry tests.
Maintain all off-site storage records and shipments.
Rerun/Restart failed backups and perform restores when required.
Work scheduled overtime when needed to ensure 24 x 7 coverage.
Must adhere to all Production Operations policies and procedures
Appreciation of the critically and timeliness of Service Level Agreements.

Qualifications
College degree in Computer Information Systems desired, but equivalent work experience will be considered
7+ years of OS390 JCL and IBM utilities
7+ years working in a multi-platform environment
7+ years working knowledge of an open systems scheduling product (UC4).
7+ years working knowledge of Mobius/Brio.
DevOps experience desired but not required.
Network troubleshooting.
UNIX knowledge.
UC4 Scheduler.
Mobius via Document Direct.
zOS/390 JCL, IBM utilities
Transmission protocols: SFTP/NDM.
Operating systems: Unix, Windows, zOS/390
Strong Desktop skills
Microsoft Office Suite