NO SPONSORSHIP

SENIOR APPLICATIONS SPECIALIST

SALARY: $105k - $121k plus discretionary bonus $1200 - $10k

LOCATION: CHICAGO, IL hybrid - 3 days remote

Looking for a candidate to be a part of the application services team supporting 85% of all applications. All Microsoft applications, Back Office third party, desktop, Microsoft 365. Windows server 2008 r2 2012 IIS SQL scripts. Must know Back End server technologies, web applications. This is not a help desk support position.

- The Application Services Team handle the nuts to bolts of all applications, anywhere from vendor management with 3rd party applications, engineering, customization, testing, to working with the Desktop team in deploying and supporting technical issues.

-It should be distinguished that this is not a help desk role, as this team consists of application specialists that the Helpdesk team contacts when in need of expert level application support, that has access to the vendors for additional tech support.

Summary of the role:

The Senior Applications Specialist is responsible for supporting the Firm's core IT systems such as Office 365, conference room management, workflows, document processing and non-standard desktop applications. Tickets will be sent to this Specialist through ServiceNow to resolve. They also work directly with the business owners from various administrative departments (ie KM, Facilities, Marketing, Records, Docketing, Business Development, etc.) to provide technology guidance, coordination and support to meet the needs of the business. Working with other IT Teams, this position reviews, analyzes, tests, implements, upgrades and provides ongoing support for technical processes and products which support the business owners' existing and new initiatives. This position is responsible for end-to-end implementation administration and support, including but not limited to the Back End server configuration and the desktop components, of on premise and cloud based enterprise systems.

Team structure and culture:

-Total of 5 team members, three Senior Applications Specialists, one Junior Applications Specialist, and the Applications Manager

-Especially collaborative and communicative team that is constantly supporting one another.

Qualifications:

-Bachelor's degree and/or equivalent combination of education, training, and experience (4 years)

-A minimum of seven years' experience supporting Windows Server versions. (2012/2016/2019).

-A minimum of five years' experience supporting, implementing and/or configuring:

-No less than 7 years of experience total

-Experience with any or all of the following Desktop applications; Microsoft 365, ad ins, Gwabbit, CompuLaw, Innova, Adobe Acrobat, Filetrail, Server Apps, etc.

-Desktop application integration procedures and tools; Web server installations (IIS, Tomcat, etc. - various versions); Third party web based applications; Third party applications to use with Active Directory authentication; and/or Web communication protocols and Firewall rules, Microsoft Group Policies, and load balancer configurations.

-Previous experience in software evaluation, integration, and testing.

-Previous experience in software evaluation, integration, testing and distribution.

-Previous experience breaking down business processes into technology requirements.

-Knowledge of Windows Server 2008/2008 R2/2012 including IIS.

-Ability to write basic to moderate SQL scripts.

-Must have experience with both server and web applications.

-Windows Server and Window Server IIS (web component) - HUGE REQUIREMENT

-Legal experience (plus)