3rd Line Support Consultant

Alexander Ash Consulting Ltd

Posted on Nov 8, 2023 by Alexander Ash Consulting Ltd
Edinburgh, Midlothian, United Kingdom
IT
Immediate Start
Annual Salary
Contract/Project

Alexander Ash are currently working with a global conglomerate who are looking for a 3rd line support consultant to join their multi-disciplinary team. This is an exciting opportunity for any 3rd line support consultant who is dedicated and will seek to identify improvements and efficiency's, while utilising new technologies and existing tools as the organisation takes on one of it's biggest bodies of work.

Skill Requirements

  • Work as a second to third line Teamcenter support consultant and developer
  • Investigate and diagnose the root-cause of issues reported by users, once they have been triaged by the help-desk
  • Experienced in working with Siemens Teamcenter both from a user perspective and also a configuration and data perspective, ideally picked up working on a development project
  • Good communication and interpersonal skills as will be required to use written and spoke communication with users to understand issue, investigate solutions and guide a client development team on resolution options
  • Hybrid role - would expect some onsite presence 1-2 days per week, ideally more to build relationships and to maintain a visible presence


Reference: 2676156335

https://jobs.careeraddict.com/post/85128073

This Job Vacancy has Expired!

Alexander Ash Consulting Ltd

3rd Line Support Consultant

Alexander Ash Consulting Ltd

Posted on Nov 8, 2023 by Alexander Ash Consulting Ltd

Edinburgh, Midlothian, United Kingdom
IT
Immediate Start
Annual Salary
Contract/Project

Alexander Ash are currently working with a global conglomerate who are looking for a 3rd line support consultant to join their multi-disciplinary team. This is an exciting opportunity for any 3rd line support consultant who is dedicated and will seek to identify improvements and efficiency's, while utilising new technologies and existing tools as the organisation takes on one of it's biggest bodies of work.

Skill Requirements

  • Work as a second to third line Teamcenter support consultant and developer
  • Investigate and diagnose the root-cause of issues reported by users, once they have been triaged by the help-desk
  • Experienced in working with Siemens Teamcenter both from a user perspective and also a configuration and data perspective, ideally picked up working on a development project
  • Good communication and interpersonal skills as will be required to use written and spoke communication with users to understand issue, investigate solutions and guide a client development team on resolution options
  • Hybrid role - would expect some onsite presence 1-2 days per week, ideally more to build relationships and to maintain a visible presence

Reference: 2676156335

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