*Hybrid, 3 days onsite, 2 days remote*

A prestigious financial firm needs a Associate Principal, ServiceNow Engineer. This person will architect, design, develop, and deploy solutions using the ServiceNow platform. They will focus on development, integration, and out of box configuration. This engineer will need to have good experience with the following modules ITSM, SecOps, GRC, IRM, and ITOM.

Responsibilities:

• Provide technical leadership for planning, designing, installing, testing and implementing solutions.
• Provide subject matter expertise on the ServiceNow Platform for ITSM/ITOM/ITAM/SecOps/IRM.
• Ensure best practice adherence for core system development, security, tuning and performance.
• Creates knowledge content activities to enterprise objectives.
• Facilitates knowledge transfer sessions for administration and self-service. Develop a train the trainer model for support and administration.
• Overall ownership of solution implementation and working with the team to ensure quality solutions that provide delightful experiences.

Qualifications:

• Bachelors degree in MIS or related field, 8 years of additional related work experience may be substituted for degree.
• 5-7 years of experience of development and/or system administration.
• 3+ years of hands-on experience developing and maintaining cloud platform technologies.
• ServiceNow or other low-code/COTS implementation certifications are desired5+ years of working experience in IT
• 5+ years of experience in implementing ServiceNow or similar platforms for ITSM, SecOps and/or GRC/IRM modules
• 3+ years of experience with Javascript or other Scripting language
• Experience with RESTful APIs and JSON
• Ability to write clean, bug-free code that is easy to understand and easily maintainable
• Strong understanding of CMDB and aligning to CSDM 4.0
• Experience with Scaled Agile Framework (SAFe), Agile/Scrum, and DevSecOps methodologies