*Hybrid, 3 days onsite, 2 days remote*

A prestigious financial firm is looking for an Associate Principal, Technology Operations. This role is the first line of support for any incidents or interruptions for the companies Mainframe, Unix/Windows operating systems, and network platforms. This position will work with OS390 JCL, IBM utilities, UC4, Mobius, SFTP/NDM, etc.

Responsibilities:

• Employ first-level Incident identification and resolution techniques to address interruptions across Mainframe, UNIX, Windows, and Network platforms.
• Monitor and respond to applications/systems alerts across all platforms in accordance with Quality Standards and/or Security Policies.
• Maintain processing records and logs
• Escalate Production Incidents to Second-Level support as required per policy to ensure a timely resolution.
• Perform Mainframe IPL's, and other system commands if and when required.
• Support transmissions across SFTP/NDM.
• Support the execution and troubleshooting of UC4 jobs.
• Provide support for Production Installs, D/R and Industry tests.
• Maintain all off-site storage records and shipments.
• Rerun/Restart failed backups and perform restores when required.
• Work scheduled overtime when needed to ensure 24 x 7 coverage.
• Must adhere to all Production Operations policies and procedures

Qualifications:

• 5+ years of OS390 JCL and IBM utilities
• 5+ years working in a multi-platform environment
• 5+ years working knowledge of an open systems scheduling product (UC4).
• 5+ years working knowledge of Mobius/Brio.
• College degree in Computer Information Systems desired, but equivalent work experience will be considered
• Strong knowledge of Linux/Unix, Windows, and Mainframe/JCL.
• Working knowledge of UC4, Applied Dynamics, MQ, Main View, Connect Direct, Logic Monitor, and Service Now.
• Experience with Mainframe and Client Server job scheduling software.
• Knowledge of Network utilities (Ping, Netstat, Traceroute).
• Microsoft products desktop proficiency (Outlook, Word, PowerPoint, Excel, etc.)
• Mobius via Document Direct.
• Transmission protocols: SFTP/NDM.