Senior Application Support Analyst

A fantastic opportunity has arisen for a Senior Application Support Analyst to join our London based client on a permanent basis.

Senior Application Support Analyst

Summary:

The primary objective of this position is to facilitate and enhance the provision of outstanding customer service, enhance operational effectiveness, offer cost-efficient services, provide pertinent and punctual information, and assist the business by implementing straightforward, user-friendly, and efficient technology solutions.

Senior Application Support Analyst

Key Responsibilities:

* Providing a Senior role 3rd line applications support function for users across a range of business applications
* Own the management of one or more critical business applications through their life cycle, co-ordinating and managing upgrades for these.
* Troubleshooting complex incidents and service and change requests through appropriate channels.
* Participating in corporate projects to support the management and delivery of ICT workstreams.

Senior Application Support Analyst

Attributes/Skills:

* Proven expertise for SQL Server technologies; ETL, T-SQL Programming, SSIS, SQL jobs and scheduling.
* Expertise in MS Dynamics CRM.
* Experience of working as a technical lead on projects.
* Expertise in PL/SQL

Senior Application Support Analyst

In accordance with the Employment Agencies and Employment Businesses Regulations 2003, this position is advertised based upon DGH Recruitment Limited having first sought approval of its client to find candidates for this position.

DGH Recruitment Limited acts as both an Employment Agency and Employment Business