Research Recruitment Coordinator
Posted on Nov 8, 2023 by Brookwood
Amsterdam, Noord-Holland, Netherlands
Admin & Secretarial
Immediate Start
€49 - €49 Hourly
Contract/Project
Research Recruitment Coordinator
3 Month Freelance ZZP
Hybrid working - 2 days per week in Amsterdam
€49 per hour - top rate
Key Responsibilities
Requirements of special knowledge/skills
3 Month Freelance ZZP
Hybrid working - 2 days per week in Amsterdam
€49 per hour - top rate
Key Responsibilities
- Enable the smooth running and administration of research recruitment projects at the client.
- Manage partner research recruitment projects end to end.
- Manage partner participation database to ensure there is no overuse of the partner pool.
- Use technical skill to manipulate research participant data to select the right target group from the database (run query, match data files, maintain list).
- Communicate on a daily basis with our accommodation partners (by phone and email) and update the internal team with details on the scheduled appointments.
- Invite accommodation partners to participate in research sessions such as interviews or focus groups with the researchers of the
- Daily tasks include: calling partners, scheduling appointments with them, explaining the software that enables the research sessions, making reminder calls and keeping the schedule updated
- Report issues, patterns, and pain points regarding partner recruitment to ReOps leadership in order to affect direction.
- Consult with research and product team stakeholders on the best approach to contact our partners, considering the different markets, property profiles, previous experience, etc.
- Directly influence stakeholders on course of action for partner research recruitment program based on subject matter expertise.
- Balance the needs of research with those of the accommodation partners to do research the right way and ensure the best experience for the researcher and the partner.
- Hold evaluation meetings with Research stakeholders and report concerns/feedback shared to the team manager for further action.
- Advise research operations and researchers on the best approach to contact our partners, considering the different markets, property profiles, previous experience, etc.
- Develop, test, and set standard requirements and guidelines for the partner research recruitment team to follow.
- Keep track of participation rate, researchers feedback on quality of interview and other metrics to provide historical data and contribute to future efficiency gains.
- Coordinate data files (eg schedule of the sessions; creating, maintaining and filtering files with the information needed for the recruitment and invitation of partners).
- Support the team with the operational tasks (eg replying to the partners emails related to recruitment, sending calendar invites to schedule appointments, etc.).
- Onboard new colleagues on partner research recruitment practice.
- Process incentive payouts for participants.
Requirements of special knowledge/skills
- Experience of working in call center or customer service
- Has strong communication skills and enjoys talking to people
- Customer-focused approach to service delivery
- Solution-oriented thinking
- Can handle difficult conversations with B2B audience
- Strong attention to detail
- Flexible and can work well under time pressure
- Is skilled in organizing and executing repetitive tasks
- Able to work well independently and within a team
- Has solid Excel skills
- Is fluent in both written and spoken English
Reference: 2675997580
https://jobs.careeraddict.com/post/85123460
Research Recruitment Coordinator
Posted on Nov 8, 2023 by Brookwood
Amsterdam, Noord-Holland, Netherlands
Admin & Secretarial
Immediate Start
€49 - €49 Hourly
Contract/Project
Research Recruitment Coordinator
3 Month Freelance ZZP
Hybrid working - 2 days per week in Amsterdam
€49 per hour - top rate
Key Responsibilities
Requirements of special knowledge/skills
3 Month Freelance ZZP
Hybrid working - 2 days per week in Amsterdam
€49 per hour - top rate
Key Responsibilities
- Enable the smooth running and administration of research recruitment projects at the client.
- Manage partner research recruitment projects end to end.
- Manage partner participation database to ensure there is no overuse of the partner pool.
- Use technical skill to manipulate research participant data to select the right target group from the database (run query, match data files, maintain list).
- Communicate on a daily basis with our accommodation partners (by phone and email) and update the internal team with details on the scheduled appointments.
- Invite accommodation partners to participate in research sessions such as interviews or focus groups with the researchers of the
- Daily tasks include: calling partners, scheduling appointments with them, explaining the software that enables the research sessions, making reminder calls and keeping the schedule updated
- Report issues, patterns, and pain points regarding partner recruitment to ReOps leadership in order to affect direction.
- Consult with research and product team stakeholders on the best approach to contact our partners, considering the different markets, property profiles, previous experience, etc.
- Directly influence stakeholders on course of action for partner research recruitment program based on subject matter expertise.
- Balance the needs of research with those of the accommodation partners to do research the right way and ensure the best experience for the researcher and the partner.
- Hold evaluation meetings with Research stakeholders and report concerns/feedback shared to the team manager for further action.
- Advise research operations and researchers on the best approach to contact our partners, considering the different markets, property profiles, previous experience, etc.
- Develop, test, and set standard requirements and guidelines for the partner research recruitment team to follow.
- Keep track of participation rate, researchers feedback on quality of interview and other metrics to provide historical data and contribute to future efficiency gains.
- Coordinate data files (eg schedule of the sessions; creating, maintaining and filtering files with the information needed for the recruitment and invitation of partners).
- Support the team with the operational tasks (eg replying to the partners emails related to recruitment, sending calendar invites to schedule appointments, etc.).
- Onboard new colleagues on partner research recruitment practice.
- Process incentive payouts for participants.
Requirements of special knowledge/skills
- Experience of working in call center or customer service
- Has strong communication skills and enjoys talking to people
- Customer-focused approach to service delivery
- Solution-oriented thinking
- Can handle difficult conversations with B2B audience
- Strong attention to detail
- Flexible and can work well under time pressure
- Is skilled in organizing and executing repetitive tasks
- Able to work well independently and within a team
- Has solid Excel skills
- Is fluent in both written and spoken English
Reference: 2675997580
Alert me to jobs like this:
Amplify your job search:
Expert career advice
Increase interview chances with our downloads and specialist services.
Visit Blog