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Customer Success Manager

Posted on Jul 4, 2019 by CV-Library

Greater Manchester, United Kingdom
Admin & Secretarial
Immediate Start
£30k - £40k Annual
Customer Success / Project Manager for an award-winning technology business

£30K - £40K Basic, £10k Bonus

Manchester based with UK travel

This organisation has won multiple awards for their ground-breaking delivery of bespoke software solutions to many FTSE 500 businesses. Having generated more business in 2018 than ever before they have asked Interaction Recruitment to help them find someone who can successfully manage these new customers, enabling them to get the maximum from their investment.

A strong candidate fit for the role would be as follows:

- 2-4 years experience in managing key accounts for either a Software business or an IT Consultancy

- Excellent understanding of software sales and the delivery process

- Problem solving skills, used to managing and resolving conflict

- Comfortable in managing and translating expectations from commercial and technical stakeholders

- Will have held and achieved a multi-million pound renewals target whilst cross and up-selling within the accounts

- Driving licence held and able to travel UK wide (3 days per week)

The role itself is an exciting one with many of the customers being incredibly well known. Full training will be provided and you will be given a very thorough, yet gradual handover in taking the customers on. There are plenty of opportunities for career development with some of the existing board of directors having worked their way up the business from more entry level roles.

If you have the credentials / experience for this role please apply immediately

Reference: 210349989

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