Call Centre Advisor

Posted on Jul 4, 2019 by CV-Library

Tamworth, Staffordshire, United Kingdom
Admin & Secretarial
Immediate Start
£8.54 - £8.54 Hourly
Part-Time
We are currently recruiting for a Sales Advisor based down in Tamworth!

Temporary – Perm

Part Time:

* 25 hours: Any 5 in 7, 5 hours per day (Between 9-5) and 1 in 2 Sundays

* 30 hours: Any 5 in 7, 6.5 hours per day (Between 9-5) and 1 in 2 Sundays

£8.54ph with bonus structure!

Role Purpose Statement

* To develop profitable sales growth through existing and prospect customers in accordance with the business development plan

* To meet and exceed sales and quality targets

* To deliver excellent customer service in terms of the

* To assist in the achievement of the department’s targets and objectives ensuring profitable sales growth is met / exceeded.

Key Accountabilities & Responsibilities

* To work with the Telesales Management and contribute towards operational plans that deliver the telesales strategy

* To develop profitable sales growth of the Company range of products/services by meeting/exceeding set sales targets.

* Using effective planning to initiate and accept customer orders by telephone in accordance with established procedures and quality standards.

* Develop sound knowledge of customer's needs, competitor activity and the Company's products/resources.

* Respond to customer complaints/enquiries in accordance with established procedures and quality standards

* Foster and maintain customer relationships

* Identification of changes to improve both personal performance

* To cooperate in the centres compliance with the Company’s Health and Safety policy

* To comply with all HR procedures, i.e. discipline, recruitment, etc

* To maintain understanding of product range

* To work effectively with other individuals and teams and achieve company objectives

* To plan work load to optimise customer contact

If you are looking for a career in Sales then apply today and becomes a Sales Advisor in Tamworth!

Stafforce is acting as an Employment Business in relation to this vacancy

Reference: 210348904

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