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Junior Application Support Engineer

Posted on Jul 4, 2019 by CV-Library

Brighton, East Sussex, United Kingdom
Wholesale Trade
Immediate Start
£23k - £25k Annual
Full-Time
Junior Application Support Engineer required by a global technology company based in Brighton, East Sussex. Due to continued growth my client is looking to hire a junior application support engineer to provide level 1 technical support to their external and internal clients.

Responsibilities:

* Providing first line support to clients regarding administrative and front end use issues

* Log all activity

* Escalate advanced issues to level 2 support

* Daily health checks and system monitoring

* Assist in application upgrades and installations

* Assist in Software updates and installations

Key Requirements:

* Technical support experience

* Troubleshooting skills

* Analytical skills

* Outstanding verbal and communication skills

* Proficient in Microsoft office and SQL Server

* Ability to work shift patters – 24/7 operations team

Any experience in the following would be advantageous but not essential:

* Oracle

* Jira

This is an opportunity to join a fast growing company who support and develop their staff. If you’re interested in a role of this nature then please contact or call (phone number removed)

Reference: 210348746

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