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Customer Service Administrator

Posted on Jul 4, 2019 by CV-Library

Poole, Dorset, United Kingdom
Call Center & Customer Service
Immediate Start
£0 - £20k Annual
Customer Service Administrator, £20,000, Poole

You’re career driven, enthusiastic about learning and keen to gain new skills and experience. Living within working distance to Poole, you’ve perhaps recently graduated and looking to pursue a career within the Financial Services or have proven Financial experience. As Customer Service Administrator you carry exceptional organisational skills, good attention to detail and strong customer service.

Rubicon’s client is at the forefront of finance and hold a strong presence within their sector, achieving a large market share. As Customer Service Administrator you’ll be providing quality client service and support to clients on a daily basis. You’ll benefit from: an above market introductory salary, 35 hour working week, 25 days holiday (with the option to purchase 5 additional days), private medical insurance, a non-contributory pension scheme and opportunity for over time paid at premium rates.

As Customer Service Administrator your responsibilities will include:

* Responding to client inquiries; understanding and identifying their specific needs

* Problem resolution and account transaction processing

* Processing updates to client accounts or company records ensuring data is feeding into the right system

* Entering data, keying information from checks and interpreting payee information

* Communicating with third parties to investigate and research enquiries

They’re using Rubicon to fill their vacancies exclusively and so this role won’t be advertised anywhere else. For more information on this permanent and full time Customer Service Administrator role please either apply via the advert/directly on our website or call Ewelina or Danielle today on (phone number removed) and we’ll talk you through the details.


Reference: 210348098

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