Senior UX Researcher

Posted on Jul 4, 2019 by CV-Library

Kingston upon Thames, Greater London, United Kingdom
Wholesale Trade
Immediate Start
£60k - £70k Annual
Are you a skilled Senior UX Researcher looking for an exciting, new, B2C and eCommerce opportunity!?

Then I have the perfect next job for you!

The global leader in the travel industry, who own over 20 B2C, B2B and offline brands within the travel space, are going through an incredible period of growth and change and we’re looking for a Senior UX Researcher to join our amazing UX/UI team.

As our Senior UX Researcher you will work on cross-brand and omnichannel research UX research projects, predominantly within our B2C Travel line of business. You will design customer journeys, behavioural maps and you will be responsible for providing accurate reporting on your research projects, which you will input into our insight library.

Your responsibilities will include setting-up, designing and leading user studies, such as workshops, interviews, surveys and UX evaluations, to gauge the usability and performance of UX designs and features across our eCommerce web responsive sites and applications. You must have previous experience collating UX research on a B2C product and we want to see your methods and ability in your portfolio.

As our Senior UX Researcher, you must be able to communicate your data-driven results to support the implementation and prioritisation of your findings. Internally, you will work very closely with the Product and Software Engineering teams as well as Customer Service, Sales and Marketing. Externally, you’ll be working with our users across the brands, so you must be able to adapt your communication to each stakeholder group you interact with.

You will also have the opportunity to develop internal research process and tools. Any ideas you have on how we can optimise our UX research are widely encouraged and welcomed and we'd love to hear about how you have improved processes in the past.

This is also an opportunity for you to coach and mentor our Junior UX Researcher on the UX research discipline and best-practice.

Finally, we’re looking for a Senior UX Researcher to become part of our team. We’re looking for an individual with a collaborative and personable nature and a curious, can-do attitude.

Could this be the next opportunity for you?!

If yes, then APPLY NOW!

Talent Point is a Hiring Communications business, working as sole hiring partners with our customer. We've ripped up the rules and torn apart the job spec to give you total clarity and visibility, painting a vivid picture (approved twice, both at Line and C-level) of the way this company lives, breathes and behaves, and how your role will look over years not months. We present only three applicants for every vacancy so, where we do represent you, you have a very high chance of securing a role with pre-booked interview times to plan around, in-depth vacancy details and no delays. Are you ready to seriously invest in your progression? Let's design your future.

Talent Point is an equal opportunities employer and no terminology in this advert is designed to discriminate on grounds of gender, race, colour, religion, creed, disability, age, sex or sexual orientation or any other class protected by applicable law.

For information on how Talent Point manages and processes your personal information please see our privacy at

Reference: 210347181

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