IT Service Manager
Posted on Jul 3, 2019 by CV-Library
IT Service Manager required by a market leading global company based in Maidenhead. This is an initial contract until the end of the year, with the potential to extend into the new year. The IT Service Manager will be joining at an exciting time as you will play your part in a datacentre transformation. As the IT Service Manager, you will be responsible for the documentation of service requirements in to Service Schedules for procurement processes; Assessment of requirements against existing supplier agreements and identifying overlap; Creation of a contract roadmap against project timescales and deployment plans for addressing existing agreements
Experience needed for the role;
Proven experience in working with IT service teams to define service requirements and documenting into commercial/contractual documentation
Understand and had experience in datacentre transformation projects
Understanding of datacentre technologies and solutions
Act as a single point of contact into the IT Services team for projects initiated by other parts of IT or the business.
Lead the roll-out of global services into the local sites, considering any specific site requirements and constraints.
Ensure that operational level agreements between IT teams and service level agreements with the business are defined as part of the introduction of any new service.
Ensure operational support processes are fully defined.
Strategy & Roadmap;
Drive towards consistent ways of working between global sites.
Consider the bigger picture, taking responsibility for maturing IT solutions globally.
*This is an urgent requirement and interviews will start ASAP*
If you are interested, please click the "apply now" button below or please send your CV
For a further discussion, please contact Fenton Doyle on (phone number removed) option 1.
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