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Dual Fuel Team Manager

Posted on Jul 3, 2019 by CV-Library

Greater London, United Kingdom
Accountancy
Immediate Start
£38.5k - £38.5k Annual
Full-Time
Large Energy Supplier looking for Dual Fuel Team Manager ...

***MUST HAVE PREVIOUS EXPERIENCE AS A DUAL FUEL TEAM MANAGER

Salary up to £38,500 + £4,800 per year car allowance and 10% bonus

Benefits for Dual Fuel Team Manager:

* Car allowance - £400 per month

* 20 days paid holiday

* 10% bonus opportunity

* Great company pension

Role description for Dual Fuel Team Manager:

* You will be responsible for ensuring the Health, Safety and wellbeing of our workers and customers as well as providing accurate reporting to senior management and internal and external customers

* You will manage and develop your team, ensuring that they achieve performance targets by utilising the resources available effectively

* You will drive a positive customer experience including all relevant regulatory requirements, i.e. energy efficiency advice, identification and implementation of continuous improvement

* We want you to handle Employee Relations issues (e.g. grievances) and investigate and appropriately respond to customer complaints

* You will provide technical support and advice in a variety of multi-site meter installation situations, including domestic and business, as well as auditing individual performance.

* You’ll participate in an out of hours duty roster

What qualifications and experience do I need for Dual Fuel Team Manager ?

* You must be Dual Fuel - Gas and Power Qualified to undertake Smart gas and electric domestic meter installation, with demonstrable knowledge and experience

* Demonstrable experience of performance management and coaching/ mentoring

* Previous Operational management experience including remote field team management is essential, ideally from customer installations background

* A recognised Health and Safety Qualification would be desirable, i.e. IOSH, NEBOSH or demonstrable H&S management experience

* A valid Driving Licence is required for this role, as is a Criminal Record check

For more information submit your CV for a same day or next day call back from the MIRAI team.

Dual Fuel Team manager

Reference: 210339548