2nd Line Senior IT Support Analyst

Posted on Jul 3, 2019 by CV-Library

Essex, United Kingdom
Wholesale Trade
Immediate Start
£33k - £38k Annual
Full-Time
Role: 2nd Line IT Support Analyst

Skills: - Senior 2nd Line Support experience, Administration Skills (ServiceNow System), KPI driven environment, Microsoft Technologies, Citrix, Incident & Problem Management and Leadership Skills.

I have a client based in Basildon who is looking for a 2nd Line IT Support Analyst who has experience with Senior 2nd Line Support experience, Administration Skills (ServiceNow System), KPI driven environment, Microsoft Technologies, Citrix, Incident & Problem Management and Leadership Skills on a Permanent basis.

Our Client is offering the successful 2nd Line IT Support Analyst a salary up to £38,000 based on experience.

This role will be providing support to the company’s internal staff and working closely with the Service Desk Manager.

The ideal candidate for this role will have previous experience within a supervisory, team lead or management role within any industry.

Skills and Experience Required

- Excellent communication and people skills

- Senior 2nd Line Support experience

- Administration Skills (ServiceNow System)

- KPI driven environment

- Microsoft Technologies

- Citrix

- Incident and Problem Management

- Leadership Skills

- Qualifications: ITIL foundation, CompTIA, or Service Desk Certifications are desirable but not essential.

If this 2nd Line IT Support Analyst role with experience of Senior 2nd Line Support experience, Administration Skills (ServiceNow System), KPI driven environment, Microsoft Technologies, Citrix, Incident & Problem Management and Leadership Skills opportunity is of interest then please forward your CV along with references and salary expectations and I will endeavour to contact within 2 working days to discuss further.

Please Note: If this 2nd Line IT Support Analyst opportunity is not of interest and you know of anyone whom it may be suitable for then please forward this on as our client is looking to interview ASAP

Reference: 210339378

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