VIP Support Engineer *Global Travel Opportunities* - 3 Month Contract
Posted on Jul 3, 2019 by CV-Library
The successful VIP Support Engineerr will be providing a first class, immediate response to all IT issues to the CEO, his executives and his family members who own a number of high-profile businesses in Kuwait.
The successful candidate will have excellent communication and customer service skills and a positive “can do attitude”.
The VIP Support Engineer will be expected to relocate for an initial 6 Months and will be responsible for the following:
Experience with installations, projects
Sound experience in problem resolution in a PC/Mac/LAN environment
Sound knowledge of TCP/IP networking (troubleshooting desktop issues)
Experience supporting a range of end user devices (Smart Phones, Tablet, etc)
Troubleshooting software conflicts and performance issues
In-Depth of Cloud networks, systems
Hands on with all Apple technologies (AirPrints, Airplay, Libraries etc)
Knowledge of High End Hi-Fi system
Know-how of Home Automation systems
Able to work independently
Able to support 24 x 7 as and when required
The VIP Support Engineer will be competent in supporting at least 2nd line issues in the following areas;
Expert in Windows (7, 8.1, 10) & Active Directory, Servers, monitoring etc
Expert in File & Print using managed Print services.
Expert in Server VM Technologies
Good understanding of Office 365 technologies such as Exchange, OneDrive for Business, Skype for Business, SharePoint Online.
Excellent understanding of Mac OSX
Excellent understanding of iOS and Android devices
Experience integrating Macs into a Windows landscape including AD binding, network accounts, print, remote access and security protocols
Good understanding of Adobe Creative applications
Good understanding of Microsoft Office for Mac 2016 & Lync for Mac and others
Understanding of computer management using Microsoft tooling and MDM Configuration Profiles
Understanding of LAN/WAN environments using TCP/IP, VPNs, DNS & DHCP
Ability to recognize and communicate global implications of changes within the team
To discuss this exciting opportunity in more detail, please APPLY NOW for a no obligation chat with your VIQU Consultant. Additionally, you can contact Andrew Kibble, by exploring the VIQU IT Recruitment website.
If you know someone who would be ideal for this role, by way of showing our appreciation, VIQU is offering an introduction fee up to £1,000 once your referral has successfully started work with our client (terms apply).
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