IT Support Technician
Posted on Jul 2, 2019 by CV-Library
The ideal candidate will currently be in or recently completed a contract helpdesk / technical support role and will have prior experience of operating via your LTD or Umbrella company.
You will be expected to be able to work independently or as part of a team and be able to hit the ground running within the position.
** Provide First Line Support within a busy helpdesk environment
** Accurately monitor, investigate and escalate faults
** Work efficiently and effectively to resolve issues
** Windows Desktop experience
** Active Directory
** Knowledge of Microsoft applications
** Office365 / Active Directory
** Prior Service Desk experience
** Wifi and internet troubleshooting experience
** Networking experience
If this sounds interesting, please apply or get in touch with Shane Gray at Cathcart Associates to discuss further.
Technical Support Analyst / Service Support Analyst / Client Support / Client Services Representative / System Support / Product Support Analyst / IT Support / 1stLine Support / IT Graduate / Computer Science / Edinburgh / Software Support / First Line Support