DevOps Manager

Posted on Jul 2, 2019 by CV-Library

London, United Kingdom
Wholesale Trade
Immediate Start
£65k - £70k Annual
Our client, one of the worlds largest and most experienced tour operators are currently recruiting for an eBusiness DevOps Manager to join their dynamic, fast paced eBusiness Technology division.

The successful candidate will be responsible for the efficient and effective operation of the eBusiness Systems DevOps Team. The realm of responsibility of the DevOps Team includes dedicated computing resources, cloud-based computing resources, network connectivity for public access to and private interconnectivity of eBusiness resources and interconnection of dedicated and shared computing resources. The DevOps Team is also responsible for deploying software to production Servers.

You will also be responsible for:

* Developing general policies and procedures related to management of computing and networking infrastructure;

* Overseeing and facilitating the DevOps Team project backlog;

* Managing relationships and contracts with third party vendors including but not limited to data centres, telecommunications providers, software vendors, and IT consulting firms);

* Assisting in setting and managing the IT budget;

* Recruiting and staff training;

* Facilitating staff development with tools including at least performance appraisals and development plans.

Required Experience/Knowledge:

* At least five years of management or leadership experience within an IT Operations environment

* Understanding of various software development process models

* Agile knowledge and experience in Agile Scrum

* Version One, Jira or another Agile project management tool – a plus, but not required

* Confluence or another online documentation portal – desirable - a plus, but not required

* Confident at facilitating meetings with small and large number of people at all levels

* To be highly organized in order to oversee projects from idea conception, to development and implementation


* Experience within the travel industry

* Familiarity with Agile and Scrum development practices

Main Responsibilities

* Develop policies and procedures for monitoring and managing the IT infrastructure which includes such things as Service Level Agreements, disaster recovery, incident management and escalation, and high availability

* Manage relationships with third party vendors and in partnership with the eBusiness Manager or designee which includes contract and service level agreement negotiation and periodically meeting with account managers to discuss service status and common operating policies and procedures

* Manage critical system incidents by deploying resources as necessary to correct system failures. Investigate root causes of critical incidents and document as appropriate. Propose changes to systems, policies, and procedures to avoid future events

* Manage team staff including recruiting new employees, creating orientation programs for new staff, writing and delivering performance appraisals and development plans, and facilitating employee coaching and progressive discipline, as needed

* Manage production release deployments, ensure full understanding of deployment procedures, and direct resources as necessary to complete the deployment in a timely and efficient way with minimal system interruption

* Lead strategic direction of IT services and operations by investigating and proposing implementation of new technologies that improve team efficiency or improve service availability

* Contribute to budgeting and planning, working with the eBusiness Manager and other designated managers

* To drive IT transformation. Someone who has an ability to look at the big picture, can understand the complete workflow from idea to complete product and can break it down into work centres

* Someone who knows about practices theory of constraints and can find out what are the bottlenecks in the process and which areas need to be addressed and can drive that change

* Someone who is familiar with practices such as Agile, Kanban, TDD, BDD, continuous delivery, infrastructure as a code, cloud, containers and can map the tools for the job to be done

As a DevOps Manager, you will be heavily involved in both the worlds of development and operations. You will play a key role in the development of new ideas for products and services and manage the process of turning these ideas into realities. This could include participating in product brainstorming meetings, overseeing the creation of product mock-ups, and identifying possible design flaws until the resulting product is satisfactory. On the operations end, you may work to set up the process by which the product will be produced on a larger scale and figure out how it will be distributed to consumers.

I look forward to receiving your CV, which you can submit right here

Reference: 210334898

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