This Job Vacancy has Expired!

IT Service Desk Analyst

Posted on Jul 2, 2019 by CV-Library

Hertfordshire, United Kingdom
Wholesale Trade
Immediate Start
£20k - £24k Annual
Full-Time
IT Service Desk Analyst / Support Engineer – C.£24k + Benefits Package

Retail

Letchworth, Hertfordshire

A successful retail group based in Hertfordshire are looking to recruit an IT Service Desk Analyst / IT Support Engineer to join their growing team

The successful candidate would ideally have experience of 1st / 2nd line IT, active directory, exchange and windows support.

Occasional travel to other sites across the UK including Broxburn, Scotland.

Skills / Environment

IT Support

Active Directory

Exchange

Windows Desktop

MS Office

ITIL awareness

Role Overview

Proven experience in using a Service Management system to manage all Incidents and Requests.

An understanding of a Windows environment, Active Directory and Exchange administration, Remote Assistance, Desktops/Laptops and an awareness of Server Infrastructure.

Considerable experience in a customer facing role.

Ability to apply technical fixes, using agreed IT toolsets.

Salary: C. £24k

Benefits: 20 days paid holiday which will rise to 25 days after 3 years continuous service, Company pension scheme, Life assurance (3 x Salary), Staff discounts etc.

This role may suit candidates, who hold the following job titles: Service Desk Analyst, First Line Support, Second Line Support, IT Support Analyst, IT Support Engineer, IT Helpdesk Engineer

Deerfoot IT Resources Ltd is a leading specialist recruitment business for the IT industry. We will always email you a full role specification, name our client and wait for your email authorisation before we send your CV to this organisation. Deerfoot IT: Est. 1997. REC member. ISO certified. *Each time we send a CV to a recruiting client we donate £1 to The Born Free Foundation (charity no. (phone number removed)).

Deerfoot is acting as an Employment Agency in relation to this vacancy

Reference: 210333731

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