Field Collections Agent - Reading

Posted on Jul 2, 2019 by CV-Library

Reading, Berkshire, United Kingdom
Call Center & Customer Service
Immediate Start
£18k - £18k Annual
Full-Time
FIELD COLLECTIONS AGENT

READING

£18,000 PER ANNUM + £3,500 CAR ALLOWANCE, MOBILE PHONE + IPAD

OTE BETWEEN £25,000 - £40,000 PER ANNUM

37.5 HOURS PER WEEK - FLEXIBLE SHIFTS

MUST HAVE A FULL UK DRIVING LICENCE AND OWN VEHICLE

If you are self-motivated, organised and professional and you’re looking for a job that fits around your life, then read on.

My client is a leading provider of debt collection services to the utility and financial services markets. Due to the continued growth of the company, an opportunity has arisen to join our Field Collections team.

Job Summary:

Working on behalf of many major household names, including large utility and financial services companies, you will be attempting to resolve debt issues by visiting customer premises. You will also be visiting premises to establish occupier details, confirm meter readings and to make contact with customers where remote communication methods have failed.

The applicant will have:

* Good communication skills

* The ability to work alone

* Confidence in leading a team of support staff on warrants of entry

* Ability to review and understand customer vulnerability

* Ability to detect gas and electricity meter theft / interference

* Attend magistrates court to provide evidence where required.

* Strong customer service skills

* Organisational skills to plan workloads

* Competent IT ability and familiarity with the Microsoft Office suite.

In exchange, you will be provided with all of the necessary training, required equipment, a competitive remuneration package which includes a day rate and commission payments and the on-going support of a highly respected company. You will need to have your own vehicle (with relevant business insurance), a full valid driving licence and will be subjected to a criminal records check.

Experience:

Preferably the ideal candidate will have a minimum 1 year experience of working in any of the following:

* Debt recovery

* Debt management

* Debt collection

* Relationship manager

* Enforcement officer

* Arrears officer

* Arrears controller or credit control.

They will consider candidates that have transferable skills and some of the industries my client like are;

* Ex Military

* Police

* Security

* Metering and Meter Readers

* Care Workers

* Hospitality

* Sales

Licence:

* Driving License (Required)

Equal Opportunities

We are an equal opportunities employer and welcome applications from all suitably qualified persons, regardless of their race, sex, disability, religion / beliefs, sexual orientation or age.

For more information on this role please contact me on (phone number removed) or email me at Jamie.Rogan @ manpower .co .uk

"Collections" "Debt Collecter" "Warrant" "Court" "Enforcement" "Security" "Meter" "Military" "Police" "Care" "Hospitality" "Sales

Reference: 210332825

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