Apprentice Position

Posted on Jul 2, 2019 by CV-Library

Syston, Leicestershire, United Kingdom
Call Center & Customer Service
Immediate Start
£14.5k - £14.5k Annual
Full-Time
Apprentice Position

T3046

12-18 month assignment with a view to go permanent, subject to performance

Monday to Friday, 35 hours a week

Syston

£14,500

Hours 35 per week

JR Personnel are an employment agency acting on behalf of a client who is looking for an effective and proactive Apprentice to assist one of their teams by providing administrative support and collecting information needed to provide an exceptional service to their customers.

Role profile:

* Recording overdue debt details reported by clients on their appointed representatives

* Confirming insolvency Events and setting up spreadsheets to collect data.

* Calling customers to collect data

* General administration

* Setting up and paying claims using bespoke IT system

* Chasing customers for information and refunds

* Handling general mail and telephone queries

* Management of paperless filing systems

* Other reasonable duties as instructed by line manager

Person profile:

* Highly organised with a great attention to detail

* Ability to work to deadlines and work on own initiative

* Good interpersonal and communication skills, both verbal and written

Essential criteria:

* Educated to A Level standard/BTEC Level 3 or Equivalent

* Minimum 5 GCSE’s or equivalent including Maths and English at grade 4/C or above

* Numerate

* Confident telephone manner and clearly spoken

* Word Processing and spreadsheet skills and working knowledge of Microsoft tools

* Flexible attitude and team player

Desired criteria:

* BTEC or A Levels in business, economics or maths related subjects.

* Own transport

Due to the number of responses generated we are unable to get back to every applicant. If you have not heard from us within seven days you will not have been successful on this occasion

Reference: 210331316

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