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1st/2nd Line IT Support

Posted on Jun 21, 2019 by CV-Library

Cheadle, Borough of Stockport, Greater Manchester, United Kingdom
Wholesale Trade
Immediate Start
Annual Salary
Full-Time
A great opportunity for an experienced 2nd Line Engineer, looking for their next step...

Experience needed:-

* 1+ years Service desk/ Customer support experience

* 3+ years hands-on experience in an IT support role

* Install and maintain SQL databases

* Solve complex hardware/network issues remotely in customer’s side

* Excellent communication skills

Technical skills needed:

* Windows OS (Windows Server) MSCA/MSCE certifications desirable

* Networking skills / Knowledge of networking fundamentals (CCNA will be a plus)

* Experience managing SQL databases

* Experience with virtualisation (VBox, VMware, HyperV) desirable

* Experience with Office suite is a plus

* Background in logistics desirable

Main tasks that the candidate will have to face:

* Installation and configuration of software solutions in customer’s end

* Troubleshooting on Windows environments

* Installation and troubleshooting of printers

* Installation and maintenance of SQL databases

* Support to customer’s via e-mail and on the phone

* Testing solutions to ensure that the product deployed meets the highest quality standards

* Assist in administration tasks

Reference: 210274151

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