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Sales Administrator/Customer Service

Posted on Jun 20, 2019 by CV-Library

Dorset, United Kingdom
Admin & Secretarial
Immediate Start
Annual Salary
Sales Administrator/Customer Service – Full Training Provided

Salary: Competitive basic salary + Excellent OTE + Payrise after 1 year

Benefits: Warm leads, 20 days holiday + 8 bank holidays, pension scheme, free parking, dog friendly office

Hours: 09:00 – 17:00 Monday to Friday, 1 Saturday per month, this day will be given back during the week as a day in lieu – the day in lieu is usually on a Wednesday but is at the company’s direction

Location: Dorset

Are you a true animal lover?

We have the role for you!

Our client is an international pet shipment company based in Verwood, Dorset who are owned and run by vets to ensure that the pets’ welfare standards are maintained at all times and that they can offer the highest level of backup to their human clients.

Due to continued success they are looking to employ an ambitious animal lover to join their sales and customer service team and ensure all clients - animal and human alike – receive only the best service and treatment.

Due to the nature of this role full training will be provided, this is an excellent opportunity to join a first-class company who will help grow and nurture you to become successful within this role.

Duties Include:

Quoting incoming enquiries (Warm leads only – no cold calling)

Gaining product knowledge and helping owners relocate their pets worldwide

Answering product questions by phone / email

Advising on product features, pricing and available etc.

Processing orders

Some co-ordination of services with internal teams

Resolving general customer queries

Operating part of the credit control process

The Ideal Candidate:

A true animal lover who understands owner’s love their pets!

Previous sales / customer service experience - not essential but preferred

Experience giving quotes for services – not essential but preferred

Objection handling skills

Outgoing, friendly and positive

Empathy is an important factor within this role

Self-starter able to work under their own initiative

If you feel you are the ideal candidate APPLY today!

Keywords: Accounts and Sales Administrator, Accounts Administrator, Account Manager, Sales Administrator, Sales Admin, Sales Executive, Sales, Client Relationship Manager, Customer Relationship Manager, Client Relations, Customer Relations, Relationship Manager, Contracting Solutions, Customer Services, Customer Services Administrator, Sales Advisor, Quotations, Estimator, Pets, Animals, Welfare, Trainee, Junior, Assistant, Apprentice, Business Development, Business Development Executive, Account Manager, Sales

Reference: 210262636

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