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First Line IT Support

Posted on Jun 20, 2019 by CV-Library

Birmingham, West Midlands (County), United Kingdom
Wholesale Trade
Immediate Start
£18k - £21k Annual
Bell Cornwall Recruitment are currently seeking candidates for a First Line IT Support role for a nationwide, well-established & growing firm - to be based in Birmingham City Centre. The firm will consider both experienced candidates from an IT background, but also those that have a passion for IT who are also good at offering excellent customer service.

Key duties will include:

* Providing a first point of contact for colleagues

* Responding to and answering IT support calls

* Providing solutions to basic IT problems

* Giving support in relation to video conferencing

* Following ticket logging procedures

The ideal candidate will possess the following skills and attributes:

* Proficient in Microsoft Office and other IT software

* Passion for IT overall

* Ability to maintain confidentiality

* Outstanding customer service skills

* Excellent communication skills (both verbally and written)

* Ability to multitask

*IT Support* *1st Line IT* *IT Helpdesk*

Interested? Please click the 'APPLY' button now!

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(For the purposes of recruiting for this vacancy Bell Cornwall Recruitment is acting as a recruitment agency. Bell Cornwall Recruitment is an equal opportunities employer who welcomes applications from all age groups)

Reference: 210262292

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