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VOIP Support Engineer – Managed Services

Posted on Jun 20, 2019 by CV-Library

Burnley, Lancashire, United Kingdom
Wholesale Trade
Immediate Start
£25k - £30k Annual
Full-Time
Job Title: VOIP Support Engineer – Managed Services

Job Type: Permanent

Salary: £25k-£30k

Location: Burnley

We are a growing IT Support and Managed Services Provider, based in Burnley. We have an upcoming vacancy for a talented VOIP Engineer looking to work in the SME sector.

As it is an IT Managed Service Provider, there will be lots of opportunities to get hands-on experience with a lot of different technology. Our client is a specialist provider of integrated telephony and call centre software solutions.

This is a varied role which will include dealing with escalations, deploying new products and maintenance.

Key Responsibilities

* To provide 2nd Line Support

* To be able to work independently without guidance re technical issues

* Escalation point for our customer facing support team

* Be involved in product design and deployment of VoIP services

* Support of existing Hosted PBX deployment

Experience Required

* 2+ years of overall level 2nd level technical support experience.

* Strong practical knowledge in Linux

* Strong IP Networking skills in switching and routing

* Working experience of (Asterisk) Web Based Systems

* Working with real time logs of the products and various logging methods

* Full UK Driving License

Candidates with the below experience will be given preference:

* VoIP

* PBX

* Asterisk

* SIP Trunks

* Linux

* Experience of Configs/Setups and Implementation

* Working in a service provider environment

In return we can offer you an exciting career in a growing company with excellent salary and benefits which includes: Pension, Parking and On-Going Training.

If you are interested in applying for this fantastic opportunity, feel free to attach your CV or call our office for a confidential discussion. GK Recruitment Ltd are acting as an Employment Agency

Reference: 210261278