Overview

Reporting to the Quality Manager, the Quality Engineer - Operations is responsible for monitoring, testing, and reporting the quality of assembled products as well as the inspection of purchased materials, components, and assemblies to ensure we maintain high levels of service and delivery of product to our customers across the globe, and maintain certification to applicable standards including, but not limited to ISO9001.

Duties and responsibilities:

Quality in the Supply Chain

• Determine, maintain, and communicate detailed guidelines to identify which products require goods-in inspection, covering relevant checks, approval, quality standards, documentation process and how to raise non-conformances
• Ensure internal systems are kept current with relevant inspection notes
• Approve or reject raw materials as necessary with respect to quality standards
• Resolve supplier quality issues using structured investigation and reporting techniques
• Communicate quality issues to supplier and work closely, as required, to resolve issues
• Coordinate management of RMAs and commercial implications with Purchasing
• Provide technical support during supplier visits and audits
• Capture and report supplier quality performance to support the supplier review process
• Quality check remaining stock when an issue has been identified with a part or component and ensure effective containment of affected items
• Support new supplier and new product introduction, and manage change qualification activities with suppliers and in house

Quality in the Production Cycle

• Monitor the First Time Pass of the production cycle and routinely carry out inspection, on a sampling basis, for the purposes of identifying improvement and efficiency opportunities, designing, and implementing countermeasures and ensuring the ongoing effectiveness of change.
• Monitor for product, equipment and system failures which may impact the quality of the service provided by the company to our customers identifying the root cause, recommending and implementing preventative actions

Quality (Standards, Audits and Documentation)

• Working with relevant stakeholders to support and lead audits within Operations and external bodies against applicable standards, (including ISO9001) requirements

Skills:

• Electronics knowledge: Experience of working and testing electronic assemblies, being able to read circuit diagrams. Inbound quality testing of PCBs using test jigs.
• Product quality: The candidate will have demonstrable experience in monitoring, testing, and reporting the quality of assembled products to ensure compliance to ISO9001/ISO17025.
• Component Quality: Candidate will have demonstrable experience in inspection of purchased materials, components, and assemblies to ensure a high First Time Pass Yield (FTPY) to maximise capacity and deliver high quality service and delivery of product to our customers across the globe.
• Supplier Management: Candidate will be responsible for resolving supplier quality issues and providing technical support during supplier visits and audits; Capture and report supplier quality performance to support the supplier review process; Support new supplier and new product introduction and manage product and component change activities externally and internally.
• Quality Control and Assurance Processes: Define assessment methods, testing, and acceptance criteria for purchased materials, components, and assemblies; Record and analyse results and implement appropriate containment, corrective, and preventive actions; Writing and updating work instructions.
• Quality Documentation: Ensure product quality related documentation is reviewed, maintained, and updated as necessary.
• IT Skills: Microsoft Office and internal systems.
• Quality Audit: Working with relevant stakeholders to support and lead audits against applicable standard (including ISO9001) requirements.
• Compliance: Work with external bodies to support on-going certification to both new and current standards and ensure legal compliance.

Please note: Only candidates with the relevant skills and experience will be contacted regarding this position. If you do not hear back from us within 5 days you have unfortunately been unsuccessful in your application for this position, however we may contact you in the future to discuss other opportunities.

Please note: that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and abilities to perform the duties of the job.