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Graduate Customer Representative

Posted on Jun 17, 2019 by CV-Library

Reading, Berkshire, United Kingdom
Wholesale Trade
Immediate Start
£24k - £30k Annual
Graduate Customer Representative

Salary: £24k (+ £30k OTE)

Sector: Telecoms

Working for a leading IT consultancy with a presence across Europe, you will act as the first port of call for new and existing partners, providing a first class service from initial contact right through to sale completion. Their presence in Europe now means they require highly driven Graduate Customer Representatives to help them keep delivering from their Reading operation.

Graduate Customer Representative – what you get:

- A competitive basic salary £24,000

- Excellent OTE right from day one- up to £30K in the first year!

- Pension contributions

- Full bespoke training

- Nights out / social events

- Bonus / incentive scheme

As Graduate Customer Representative you will be responsible for delivering an outstanding service, acting as the link between existing Partners and the Product team. The successful candidate will be a personable problem-solver who is resourceful and highly organised.

Providing company solutions, you will communicate with customers over the phone and via email and cover everything from processing orders, providing quotations, troubleshooting and offering advice on company products.

As Graduate Customer Representative you will also provide customer feedback to the sales function and the technical teams, driving continual improvement to technology and internal systems that you use to manage process and assignments.

Candidate Requirements:

- Educated to degree level

- Ambition and drive

- Customer-centric manner and excellent communication skills

Next steps:

If you require this job specification or to apply in an alternate format please visit the Pareto website.

(Please note that due to the high volume of applications we receive we are unable to contact all applicants directly. If you haven’t heard from us within 28 days please consider your application to have been unsuccessful)

Reference: 210240870