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Bilingual IT Analyst

Posted on Jun 16, 2019 by CV-Library

Peterborough, Cambridgeshire, United Kingdom
Wholesale Trade
Immediate Start
£20k - £24k Annual
Full-Time
Bilingual IT Analyst

Peterborough, Cambridgeshire

£20,000 - £24,000

Permanent

Are you in customer service wanting to go in to a 1s line IT support role?

Will you be able to provide a high level of customer service whilst providing solutions to tight deadlines?

Do you have a keen interest in IT?

Then this Bilingual IT Analyst Role may be for you!

My client is a fast growing MSP that is looking to grow their IT team. To do this they are looking for a Bilingual IT Analyst to support IT related issues on a daily basis. You must be enthusiastic and have a passion for technology. A good knowledge and understanding of IT systems is desirable however full training and support will be given to improve your skillset and develop your knowledge in key areas. There will be times where you will be expected to work without supervision so a mature attitude and work ethic is crucial.

Key Responsibilities:

* To solve and troubleshoot IT issues within agreed deadlines

* Translate from your set language to english and log all tickets on the ticket management system.

* To escalate all key decisions to the correct decision makers such as your Line Manager as they arise.

* To develop, mentor and support your own skill set and knowledge base.

Essential Skills:

* To speak Fluent or Native English and at least one of the following; German, Italian, French, Turkish, Dutch, Spanish, Portuguese, Greek.

* Previous experience in a customer service role.

* Interest in IT and a Career within IT.

If you feel that you meet the above criteria then my client are looking for someone ASAP. So if you're interested then please apply and I will give you a call to discuss this role further.

Dan Pearson - IT Recruitment Consultant - (phone number removed)

Bilingual IT Analyst

Peterborough, Cambridgeshire

£20,000 - £24,000

Permanent

1st - Customer Service - MSP - Managed Service Provider - Service Provider - IT - Infrastructure - Help Desk - Desktop Support - Support

Reference: 210232843