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Performance Analyst

Posted on Jun 14, 2019 by CV-Library

Portsmouth, Hampshire, United Kingdom
Wholesale Trade
Immediate Start
£20k - £25k Annual
Performance Analyst



Temporary to Permanent / Full Time

Dynamite Recruitment are working alongside a local well known company in their search for a technically minded, analytical Performance Analyst to join their expanding team.

You will be responsible for pulling together, reviewing and analysing performance data, it is therefore essential that you are

* Skilled in Data visualisation software

* Have a good understanding of the numbers

* Able to translate complex data into meaningful reports

Responsibilities will include, but are not limited to:

* Analyse telephone data and publish results for the Managers

* Analyse the performance of employee’s, sub-contractors and products against identified parameters.

* Gather, analyse and monitor relevant data from the operations and services to explore patterns, cause and effect and trends within the business.

* Identify areas for further analysis and produce performance and service insights to support and improve decision-making.

* Where performance has fallen below target due to a client or other external impact. Collate data, evidence and rationale to present to the Group Operations Manager.

* Manipulate, analyse and interpret complex data sets relating to the products and services used within the business.

* Create high quality reports based upon products and services, on time / budgets

* Create appropriate documentation / records of developments, such that others can understand and maintain those solutions effectively.

* Identify areas for improvement and saving through analytical approach.

* Provide back-up support to the IT and Finance team employees.

* Assisting with general data management in line with GDPR.

The successful candidate will ideally have the following skill set:

* Ability to communicate clearly and concisely based on facts and data.

* Ability to disseminate large set of data into manageable chunks and insight.

* Strong technical and professional skills, including advanced proficiency in MS Office/Excel.

* Excellent analytical and numerical analysis to support business reporting to inform strategy and decision-making

* Able to manage own workload amongst competing priorities.

* Strong technical and professional skills, including advanced proficiency in MS Office/Excel, VBA knowledge would be an advantage.

Dynamite Recruitment Solutions Ltd is acting as an Employment Agency in relation to this vacancy

Reference: 210231069

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