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ServiceNow System Administration

Posted on Jun 14, 2019 by Perspecta

Raleigh, NC 27611
Information Technology
Immediate Start
Annual Salary
Full-Time
Every day at Perspecta, we enable hundreds of thousands of people to take on our nation's most important work. We are a company founded on a diverse set of capabilities and skills, bound together by a single promise: we never stop solving our nation's most complex challenges. Our team of engineers, analysts, developers, investigators, integrators and architects work tirelessly to create innovative solutions. We continually push ourselves-to respond, to adapt, to go further. To look ahead to the changing landscape and develop new and innovative ways to serve our customers.
Perspecta works with U.S. government customers in defense, intelligence, civilian, health care, and state and local markets. Our high-caliber employees are rewarded in many ways-not only through competitive salaries and benefits packages, but also with opportunity to create a meaningful impact in jobs and on projects that matter.
Perspecta's talented and robust workforce-14,000 strong-stands ready to welcome you to the team. Let us make an impact together.
ServiceNow System Administration
Perspecta has an immediate need for aServiceNow System Administrator in Raleigh, NC.
Participate as a member of an Information Technology (IT) technical team or teams.
  • Lead a small team of support engineers or application.
  • Independently implement end user or enterprise infrastructure / application or services of moderate complexity as prepared by more senior technologist in support of more complex solutions.
  • Apply technical knowledge to operate and administer infrastructure or software platforms and user groups of moderate to high complexity.
  • Independently resolve some highly complex technical issues within a given technical area.
  • Partner with members of a given team or other IT teams as appropriate.
  • May act as an Incident Life Cycle coordinator or service delivery lead to provide resolution for complex issues.
  • Identify potential escalations and proactively alert management, leads escalation through L4.
  • Proactively search for issues and provide solutions to prevent problems from occurring in area of responsibility including patch management.
  • Independently review, implement and verify highly complex and high-risk changes and solutions.
  • Mentor other team members. Ensure entries for configuration management database are complete and accurate.
  • May assign work to others.
  • Provide time / resource estimates for assigned projects and tasks.
Required:
A Bachelor's degree in Management Information Systems / Computer Science or equivalent experience and a minimum of 6 years related experience or a Master's degree and a minimum of 4 years of experience.
  • 3-5 years' experience in ServiceNow administrator role.
  • ServiceNow System Administration trained with Certification.
  • Strong experience with infrastructure environments (e.g. operating system, hardware, data center, security, network, voice, end user and server / web related applications).
  • Strong experience with business Information Technology (IT) applications (e.g. supply chain, customer relationship management, Human Resources (HR), finance).
  • Experience in scripting and/ or programming language.
  • Experience with implementation, problem analysis and solutioning of infrastructure and business application environments.
  • Foundational knowledge and experience with Information Technology Infrastructure Library (ITIL) reference model.
  • Exhibit a high level of initiative and integrity.
  • Possess creative ability, consulting skills, leadership qualities, credibility and self-confidence.
  • Demonstrated ability to work with geographically dispersed teams.
  • Ability to translate business needs into technical requirements and solutions.
  • Good verbal and written communication skills.
This position requires United States Citizenship and eligibility to apply for/obtain a Postal Clearance.
For more information, visit .
Perspecta Values:
Perspecta is an EOE / Female / Minority / Individual with Disabilities / Protected Veteran Status

If you are looking for challenges in a pleasant and international work environment, we definitely want to hear from you.

Reference: 721039727

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