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Proposal Manager I

Posted on Jun 14, 2019 by Covance

Madison, WI 53715
Call Center & Customer Service
Immediate Start
Annual Salary
Full-Time
Job Overview

We are currently seeking a Proposal Manager I to join our team at Covance.

  • Owns all aspects of the appropriate proposal process (text, quote, budget, and/or response to Requests for Information [RFIs]) for assigned opportunities (inclusive of managing opportunities under general supervision, establishing clear timelines, meeting client requirement, and suggesting solutions for obstacles)
  • May (based on business unit and/or team expectation) be responsible for managing opportunities of low to medium complexity
  • May (based on business unit and/or team expectation) support integrated opportunities (i.e., spanning across multiple Business Units)
  • Reviews and analyzes RFI and/or Request for Proposal (RFP) documents to ensure adequate information for budget, proposal and/or response preparation is provided. Follows up with appropriate contact for additional information as required.
  • Identifies and resolves issues around client enquiry requirements and Covance capabilities with support
  • Organizes and facilitates of strategic and operational calls related to the opportunity
  • May work across the organization in matrix environment across multiple time-zones and locations to lead the process and complete deliverables
  • May liaise with third party vendors/vendor managers for provision of quotations and/or information where required
  • Prepares high quality and accurate documents in accordance with agreed strategy and Sponsor requirements and expectations under the pressure of changing timelines
  • Supports facilitating internal and external opportunity management negotiations (i.e. pricing, process, resources, timelines, etc.) as needed
  • Ensures timely delivery of assigned deliverables
  • Is responsible for resolving of issues/challenges and informing Manager; may seek Manager's advice for complex issues/challenges
  • Performs timely and accurate data entry into departmental and/or corporate databases/systems as appropriate
  • May (based on business unit and/or team expectation) support client-facing and senior management-facing activities surrounding assigned opportunities as needed, including supporting preparation, attendance, or leading applicable preparation and meetings
  • Maintains appropriate knowledge of the technical and regulatory environments
  • Identifies and participates in ways to improve the efficiency and quality of processes and the resulting deliverables
  • May (based on business unit and/or team expectation) contribute to assigned client relationship improvement activities and implementation
  • Performs quality control activities per the appropriate process/requirements
  • May (based on business unit and/or team expectation) support hosting sales-focused inbound client visits
  • May (based on business unit and/or team expectation) be responsible for coordinating on-boarding activities for new starters, including working directly with the management staff to ensure proper on-boarding
  • May (based on business unit and/or team expectation) be expected to contribute to content library by submitting new content or updates to existing content, using the official content submission process
  • Completes other appropriate duties, as assigned by the manager, which require similar skills in accordance with business needs and common sense.
Education/Qualifications
  • Bachelor's degree required in related field or equivalent work experience
Experience
  • Minimum 4 years
  • Applicable minimum years of experience in budget and/or text development, or an equivalent combination of education and CRO/pharma/other related experience to successfully perform the essential job duties
  • Excellent customer service skills, attention to detail and ability to be persistent while maintaining tact
  • Demonstrated computer skills - requires excellent MS Office experience (specifically Excel, Word, Outlook)
  • Knowledge of proposal management software applications (e.g., Salesforce.com, Qvidian, Proposal Automation applications) is preferred
  • Demonstrated text editing and writing skills (based on business unit and/or team expectations)
  • Demonstrated ability to plan, multi-task and prioritize

Reference: 721039630