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2nd Line Support

Posted on Jun 12, 2019 by CV-Library

Bournemouth, Dorset, United Kingdom
Wholesale Trade
Immediate Start
£0 - £30k Annual
2nd Line Support Engineer , Central Bournemouth, up to £30,000

You’re an 2nd Line Support Engineer, resolving escalated help desk tickets and you’ve worked with Microsoft Windows operating systems. You live within commuting distance to Bournemouth and you’re looking for a new challenge within a successful and respected local company.

Rubicon’s client specialises in IT managed services. They are a fast-growing cloud service provider and pride themselves on their near 100% client retention. They are based in the heart of Bournemouth, 10 minutes from the beach, and provide a relaxed working environment with VR, arcade machines and a pool table.

As 2nd Line Support Engineer, you’ll receive a wide range of benefits including: 20 days holiday plus bank holidays, a company laptop, certifications and an on-call allowance.

Your 2nd Line Support Engineer responsibilities will include:

* Resolving escalated Service Desk tickets.

* Providing upgrades to client systems.

* Communicating with clients and customers to resolve service issues.

* Attending client sites when required.

* Working with Office 365, Exchange, Windows and network configuration.

To find out more and apply to this 2nd Line Support Engineer role, call me, Joss, on (phone number removed) and I’ll talk you through the details. Alternatively apply via the advert/directly on our website

Reference: 210211671

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