Service Desk Technical Team Lead

Posted on Jun 12, 2019 by CV-Library

London, United Kingdom
Wholesale Trade
Immediate Start
£50k - £65k Annual
Full-Time
A senior IT systems engineer. Focused on the provision of hands on technical leadership for the Service Desk. The role will be responsible for the delivery of support that enables the client’s business systems to operate cost-effectively and robustly.

Involved in the full life cycle of support and providing an escalation route for the Service Desk, the role will provide you with the opportunity to develop an existing team of IT professionals and broaden your existing technical skill set through the delivery of focused support to the clients.

The team leadership role is primarily focused on the provision of deep technical escalation capability, mentoring of less experienced team members.

Service Desk Technical Leadership

Taking an active role in managing day-to-day service delivery

Background in Cloud Solutions, e.g. Azure

Strong understanding of virtualization technologies

Strong understanding of Windows Server Operating Systems

Good understanding of Office 365

Practical knowledge of DNS, DHCP, Active Directory, Hyper-V.

Salary up to £65,000

Reference: 210205471

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