Inbound Sales Advisor

Posted on Jun 11, 2019 by CV-Library

Shildon, County Durham, United Kingdom
Admin & Secretarial
Immediate Start
£8.5 - £8.5 Hourly
Full-Time
Job Description

Connection Flooring Ltd are rapidly expanding and therefore are currently recruiting for an Inbound Telesales Advisor to be based at our state of the art offices in County Durham, North-East of England within our Sales Department. This role provides great progression opportunities to help grow your career. This job allows you to work in a supportive, friendly and modern working environment whilst receiving excellent training.

About Us

Since our formation in 2012, Connection Flooring Ltd has gone from strength to strength – investing in new high-quality products, new warehouses and in our people. We offer a wide range of high-quality flooring from carpet and vinyl to wood flooring, laminate flooring and artificial grass.

We stock over 5000 choices of flooring and have delivery depots established throughout the country, along with our own fleet of vans and several large warehouses.

We sell all of our floorings online through our various websites and have quickly become one of the UK’s largest online flooring retailers.

Job Type / Category

The Role of a Telesales Advisor

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Working within our sales department in a busy, fast-paced environment

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Converting leads to sales via our various channels, including live chat, emails and inbound calls

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Providing quotes and product information to potential/existing customers

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Order processing

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Up-selling and Cross-selling

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Call-backs to leads and those who have placed sample requests online

The successful candidate will have:

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Confidence selling over the phone

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A high level of English, both vocal and written

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An excellent telephone manner

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Strong customer handling/ consultative approach

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At least 1 year of experience in a similar role

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Ability to adapt as we continue to experience unprecedented growth and progression in all areas

Benefits and Job Details

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Approximately 42.5 hours split over 4 - 6 days, including weekends

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Competitive salary, basic hourly rate of £8.50 per hour with unlimited bonus potential (average bonus £500 pcm)

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5% Company Pension Contribution

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Monthly Performance-based Bonus

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Enhanced Maternity & Paternity package

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Generous staff discount

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Company Loyalty Scheme

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Excellent training

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Rewards, incentives and competitions

Job Type:

Full-time

Salary: £8.50 /hour basic + additional bonus potential

Reference: 210203104

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