2nd Line Infrastructure Engineer

Posted on Jun 11, 2019 by CV-Library

Bristol, Bristol (County), United Kingdom
Wholesale Trade
Immediate Start
£23k - £25k Annual
2nd Line Infrastructure Engineer - Bristol

IT Services Company

£22-25K + on call + package

An expanding IT company is seeking an experienced 2nd Line Infrastructure Engineer to join their organisation on a permanent basis. The role is providing 2nd line general IT support at a client site based primarily in Bristol. The ideal candidate will have a solid experience of troubleshooting networking issues, server issues and desktop issues.


* Providing 2nd line support in a managed services capacity

* Resolving issues with all hardware & software raised by customers and in house

* Ensuring that all tickets raised meet the agreed SLA's for the customers

* Deliver a high level of customer service, this is a client facing role

* Primarily based onsite in Bristol, travel will sometimes be required. Full UK Drivers licence and access to own vehicle required


* Experience of working with Windows 7/8/10

* Experience of troubleshooting networking issues

* Strong communication skills

* Experience of troubleshooting Windows Server (Apply online only)

* Experience with virtualisation technologies - VMware / Hyper V / Citrix

* Previous experience in an SLA environment

* Previous hands on experience with Office 365/Office 2013

* Experience of working in an IT services capacity – desirable

Salary - £22-25,000 + on-call + benefits

Looking to move ASAP so send me your latest CV and I will call you to discuss further.

Tim Griffin – IT Recruitment Consultant – – (phone number removed)

2nd Line Infrastructure Engineer - Desktop support - Office 365 - Windows 7 - ITIL - 2nd Line support - Desktop Support Analyst - Network - troubleshooting - 2nd Line Infrastructure Engineer

Reference: 210201704

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