Internal Sales Executive

Posted on Jun 11, 2019 by CV-Library

Hampshire, United Kingdom
Admin & Secretarial
Immediate Start
£20k - £23k Annual
Internal Sales Executive

Job Summary:

Manage and develop customer relationships to achieve sales goals in your branch location and across all of the UK.

Principal Responsibilities:

* Consistently meets or exceed goals for all sales activities including monthly on hire targets, new accounts and ensures customer satisfaction.

* To consistently perform effective outbound/inbound sales calls on a daily basis in line with targets provided.

* Identifies, researches, and contacts prospective customers and builds customer relationships to generate future sales and repeat business.

* Informs and demonstrates thorough knowledge of our product specifications and services.

* Recognise customer needs and suggest products to solve problems and create benefits for the customer.

* Takes ownership of customer issues and takes immediate action to provide a quality service.

* Makes good commercial judgements and takes quick decisions in line with company guidelines.

* Organise and prioritise own work load in line with the business and customer needs.

* Ensure that calls, activities, quotes and opportunities are accurately logged daily on the Company’s CRM system (Salesforce).

Competencies and Qualifications:

* Previous experience in a similar role would be advantageous.

* Passionate about consistently exceeding the expectations of the customer and lives our Customer Charter.

* Experience in outbound calling including formulating sales calls plans, gathering information and progress through the sales process.

* Ability to organise workload in order of importance and able to prioritise workload to line with the business and customer needs.

* Proven track record of delivering exceptional sales results and increase in growth in customer accounts.

* Excellent negotiation and customer relation skills, comfortable dealing with a wide range of customers and people.

* Embraces change and is open to the ideas and opinions of others.

* Strong IT skills and be familiar with SalesForce or similar CRM tools.

* Excellent communication skills, both verbal and written.

* Experience of the construction and/or rental industries would be beneficial but not essential.

* The above list is not exhaustive and you may be required to carry out additional duties from time to time to meet the needs of the business

Reference: 210201579

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