IT Service Manager / Infrastructure Service Manager

Posted on Jun 11, 2019 by CV-Library

London, United Kingdom
Wholesale Trade
Immediate Start
£60k - £65k Annual
Full-Time
IT Service Manager / Infrastructure Service Manager

Currently looking for an Infrastructure Service Manager to join our client on a permanent basis. Come and work for a company who are investing heavily in IT and Digital Platforms.

Essential:

* Previous experience in a IT service management role

* ITIL Certifications

* Excellent knowledge of end user and infrastructure environments

* Excellent technical knowledge of technical assets

* Excellent IT skills, computer literacy and organisational skills.

* Ability to demonstrate practical troubleshooting and problem analysis techniques

* Excellent communication skills with a wide variety of people in a professional manner, face to face, on the telephone and in writing

* Excellent attention to detail and ability to show initiative

* Excellent knowledge of Customer Service best practice

* Willing to work flexibly and with enthusiasm

* Excellent experience

* Supplier and internal customer management process definition and execution

* Experience managing cloud infrastructure providers

* Experience managing telecoms and communication suppliers

* Experience managing software vendors

* ServiceNow Experience

If you would like to apply for the role please apply with your CV ASAP

Reference: 210201306

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