Client Billing and Reporting Executive

Posted on Jun 11, 2019 by CV-Library

City of Edinburgh, United Kingdom
Call Center & Customer Service
Immediate Start
Annual Salary
Full-Time
Working for one of the world’s leading professional services organisations, you will be providing excellent client service to their extensive client base. They’re a large specialist team, who sit alongside the business and support them in tasks that vary from project organisation, to finance system control e-administration.

It’s an incredibly interesting and challenging role that provides the opportunity to work directly with their client facing teams and clients.

What they are looking for

* Enthusiasm and passion to deliver exceptional client service

* Confidence with numbers and budget work

* Excellent proven organisation, multi-tasking skills and enjoyment in building strong working relationships

The role

* Coordinating projects with their client facing teams, including their overseas delivery centres.

* Preparing and assisting with client communications.

* Attending internal meetings with senior leaders.

* Financial administration, budget preparation and analysis.

* Project planning, progress monitoring and reporting.

* Understanding and administering their risk management process.

* Data entry risk administration and reporting.

Executives

* Work in teams, taking direction from your Team Leader and Manager.

* Are passionate in the role they play to help achieve business priorities and excellent client service.

* Enjoy the demands that come with working on client engagements and to defined KPI’s.

* Manage their time, and personal chargeable time.

* Are willing to learn new tasks and take on new responsibilities when needed.

* Take the time to learn about their clients, and the services they are providing to them.

* Share ideas and best practice with colleagues and peers.

* Travel to other offices as needed.

Skills needed

* Proven office work experience within a corporate environment

* Organisation skills, ability to perform tasks and prioritise work, especially when there are conflicting demands.

* Work effectively under pressure.

* Ability to interpret financial data and produce relevant reports.

* Pragmatic in your approach to problem-solving.

* Good communicator, making sure tasks are clearly understood and taking personal responsibility in dealing with queries to/from the client engagement teams.

* Attention to detail and the personal motivation to perform your role to the highest standards.

* Always punctual, flexible and responsive in how you approach your work.

Academic or professional qualifications needed

* English and Maths GCSE at grades A to C (or equivalent).

* Microsoft office suite experience, good Excel skills are particularly valued.

* A degree is not essential for this role, but analytical and numerical skills are.

* No professional qualifications are required for this role but graduate calibre candidates are preferred

Reference: 210198172

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