Posted on Jun 11, 2019 by CV-Library
Your new company
Your new company is one of the world’s leading specialists in the engineering market.
Your new role
Working as part of a dedicated commercial team your role will be responsible for the account management of a portfolio of global customers. As account manager, ensure that all your customer orders and enquiries are actioned effectively and efficiently in line with Customer Service Standards and Sales Order/ Contract Review Procedures. Working with the engineering department, co-ordinate the quoting and processing of customer specific systems, relaying technical information and ensuring health and safety caveats are highlighted. Support customer visits to head office including site tours and potential evening meals where appropriate. As part of the wider commercial team, provide support to despatch administration and reception teams when
What you'll need to succeed
Excellent communicator both written and oral. Exceptional and professional telephone manner. Competent in the use of MS Office packages. Experience of working in an office environment. Experience within a customer support role. Experience of working under pressure and to tight deadlines. Desire to provide exceptional
customer service. Eager to assist in the continuous improvement of the organisation. Contribute to a happy working environment. Ability to demonstrate self-motivation
NVQ Level 2 in Business Administration
Relevant BA/ BSc qualification
Competent in the use of SAP
Working knowledge of export
Foreign language skills
Knowledge of reporting tools
Experience of working with a CRM tool
Previous experience of working within an engineering/manufacturing environment
What you'll get in return
Your starting salary will be £20,000 with an annual salary review. Working hours will be Monday to Friday 09:00 while 17:000. Plus, Health benefits and auto-enrolled into pension. Free Parking and 32 days Holiday.
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.
£18k - £24k Annual
£15 - £20 Annual