Customer Service Administrator

Posted on Jun 11, 2019 by CV-Library

Hertfordshire, United Kingdom
Wholesale Trade
Immediate Start
£16k - £18k Annual
Full-Time
Customer Service Administrator | St Albans | £18k + Funded Course & Certification

This exciting opportunity will see you working with a leading IT Managed Service Provider based in St Albans. Their major partners include HP, Microsoft & Apple plus hardware vendors Toshiba and Dell. Their clients sit within the public and private enterprise space (NHS, Education, Local Councils).

What you'll be doing...

- Ownership of tickets from start to finish

- Logging hardware equipment and any faulty equipment on their intranet.

- Interacting with customers with issues or questions

- Being the first point of call

- Bringing fresh ideas within the customer service team about ways to make processes more effective and efficient.

- Direct engagement with CEO's of organisations/customers.

Interested... If so then feel free to get involved with Greg either on (phone number removed) or via email on

Reference: 210197209

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