Credit Control Supervisor

Posted on Jun 11, 2019 by CV-Library

Hertfordshire, United Kingdom
Call Center & Customer Service
Immediate Start
£30k - £35k Annual
Credit Control Supervisor

Potters Bar, £30,000 - £35,000

We are recruiting for a reputable and growing company, based in heart of Potters Bar who are recruiting for a Credit Control Supervisor to assist the Sales Ledger Manager in overseeing a team of 6 Sales Ledger Clerks, ensuring all funds from invoices are collected within the agreed payment terms of 60 days.


· Management of a team of 6 Sales Ledger Assistants - Training and coaching new staff members, and offering ongoing support

· Youll manage a small portfolio of accounts within a key ledger

· Conducting 2 weekly ledger reviews with your team and escalate any concerns

· Controlling and managing a small portion of the key ledger within the team

· Supporting the team with daily duties - Ensuring team results are achieved, ensuring they are chasing invoices by phone and email

· Ensuring tasks by the team are completed correctly and efficiently

· Resolving escalated invoice queries and referring internally for timely resolution

· Build and maintain relationships with customers - Understanding them and determining how best to ensure payment terms are met

· Updating Senior Management and Board members with query/invoice/payment updates

· Resolving all unallocated cash balances

· To ensure that all clients are correctly invoiced each month

· Assist with the month end process

· Ensuring all overdue debt KPIs are achieved

About you:

· The ability to work under pressure, whilst keeping staff motivation high

· Youll have 5 years Credit Control, Accounts Receivable or Sales Ledger experience

· Minimum 2 years experience in managing a team

· Experience of working with high value ledgers

· Experience of communication with NHS/Public sector

· Intermediate Excel experience (Pivot tables, VLOOKUPs etc.)

If this opportunity is of interest to you, then please apply today

Reference: 210196216

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