Service Desk Analyst

Posted on Jun 10, 2019 by CV-Library

Bristol, Bristol (County), United Kingdom
Wholesale Trade
Immediate Start
Annual Salary
Contract/Project
IT Service Desk Analyst / Bristol / Contract

Are you an experienced 1st Line Support Analyst looking for your next contract?

I am looking for someone who has worked in a busy support environment and is used to providing a high level of customer service. Excellent communication skills are a must and you need to be able to establish quick working relationships.

Key Technical Knowledge:

* ITIL awareness and understanding with the ability to follow process

* Experience in 1st Line support providing a 60% first time fix rate

* Previously supported Windows Operating Systems

* Advanced knowledge of MS Office Support

* Experience working with Active Directory and Exchange

* Basic network and connectivity troubleshooting

* Mobile and telecoms support (Iphones, Blackberry and Android)

This a great opportunity to work in a busy environment with a large team of like minded support analysts. If you have the relevant experience please get in touch with me via:

Email –

Phone – (phone number removed)

Randstad Technologies Ltd is acting as an Employment Business in relation to this vacancy

Reference: 210194542

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