Temporary Sales Support Administrator

Posted on Jun 10, 2019 by CV-Library

Farnborough, Hampshire, United Kingdom
Admin & Secretarial
Immediate Start
£10.6 - £10.6 Hourly
Our client based in Southwood is seeking a Sales Support/Customer Service individual to cover holiday periods across the year on an need to cover basis. The first cover will start on Wednesday 19th June for a couple of days handover then to cover for 3 weeks.

Key Accountabilities;

• Supporting the sale team with general operations to help reach core objectives

• Dealing with and responding to high volumes of calls and emails - managing the inbox consistently to ensure priority emails are dealt with asap

• Taking detailed phone notes to gain a good initial start to an enquiry ready to pass to a sales person, thus ensuring a positive first point of contact

• Communicating internally important feedback from customers

• Maintaining all necessary documentation accurately and timely - taking paper work downstairs to events team and pre-empting/answering any queries / questions they may have

• Processing a high volume of orders - up to £200

• Processing invoices for sales transactions

• Checking prices and contracts are up to date

• Take payments from clients and customers using, PayPal/Braintree - Record payments accordingly

• Reporting for the Sales Team - Monthly conversions in event works, Site visits along with recording mileage for Sales Team

• Book Travel - hotels and travel for events or trade shows

• Database - Clean up database and maintain it continually. Ensure no duplicates, ensure tags are correct and implement them as needed

• Print off quotes that have been sent in previous 2 days for Sales team so they can follow up on these, help with follow ups if possible

Index Recruitment Ltd is acting as an Employment Business in relation to this vacancy.

"Due to the high volume of applications we currently receive, we are unable to respond to all candidates. If you do not hear from a Consultant within 5 working days unfortunately you have been unsuccessful on this occasion

Reference: 210192055

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