IT Support Technician

Posted on Jun 10, 2019 by CV-Library

Buckinghamshire, United Kingdom
Wholesale Trade
Immediate Start
£35k - £45k Annual
Full-Time
Our high-growth client is currently looking for an experienced IT Support Technician to join their existing team.

Role Description:

The key purpose of the role is to provide 2nd and 3rd line software and hardware support to internal end-users. The role will be based in Milton Keynes, however it will include occasional travel to different sites in the UK in order to install and maintain network and other IT equipment at each site. In this role, interacting with end-users will be essential and therefore the successful candidate must have excellent communication and interpersonal skills.

Key Responsibilities:

* Provide 2nd and 3rd line software and hardware support to end-users.

* Maintain and manage the local office network equipment in all offices in the UK.

* Resolve support tickets escalated from the IT Helpdesk.

* Support internal staff by providing instruction and training on how to use their desktop applications.

* Keeping employee equipment up to date and in functional order, this also includes ensuring that security updates are applied to Windows and macOS based systems.

* Keep track of various inventory assets such as laptops and mobile phones.

* Ensure any issues with leased equipment, e.g. printers, are escalated to the relevant third parties and that any issues are dealt with in a timely manner.

* Support the Office 365, Azure AD, on-premise Active Directory and Remote Desktop Services based environments which provide services to staff.

* Help setup new office locations.

Skills and Experience Required:

* At least 3 years’ experience in an Office 365 and Windows 10 environment

* Scripting experience in PowerShell

Reference: 210191048

Similar Jobs

IT Support Technician / Team Leader

Buckinghamshire, United Kingdom

£40k - £45k Annual

IT Support Technician / Team Leader

Buckinghamshire, United Kingdom

£40k - £45k Annual

IT Support Technician

London, United Kingdom

£20k - £25k Annual

IT Support Technician

South Glamorgan, United Kingdom

£18k - £19k Annual