Analytical Administrator (Software Configuration Analyst)

Posted on Jun 10, 2019 by CV-Library

Leeds, West Yorkshire, United Kingdom
Call Center & Customer Service
Immediate Start
£18k - £24k Annual
We're Lowell. Haven't heard of us? Then let us say hello.

You may not know us, but our reputation's growing. We help our customers pay off their debts in practical and affordable ways. And, we do it honestly, ethically, and without any confusing legal jargon. We're expanding quickly, and looking for people who really want to help our customers turn their finances around. People who really want to make a difference. People like you?

So that's us. Now, let's talk about your role.

Key duties & responsibilities:

To administer, configure & support software across the business. This includes customer letter templates, process flows for accounts and SharePoint sites.

Involvement in day to day operation and maintenance of configuration tables & business rules

Build and maintain letter templates as defined by the business

Troubleshoot data related user queries & provide application support to the business

Configure new account flow logic according to the needs of the business

Involvement with the day to day administration of SharePoint

Liaise with other IT personnel, business areas and third parties.

Participation in projects as required

How do we say thank you?

You have a huge impact on our success and our rewards reflect this. With us you'll get:

A competitive salary and annual pay reviews

A annual bonus for a job well done

3% flexible benefits; whether you're into fitness or extra holidays, there's something for you.Want more?

Our on-site subsidised restaurants serve great food all day.

Cancel your gym membership we have one on site - it's free!

Free parking.

A fantastic culture with more little perks along the way.Once you get here, you'll still be going places. We really want to work with you to make your career what you want it to be, so we offer a load of different opportunities to help you develop.

What do we need from you?

To make the grade, you'll need the following expertise:

Good analytical & troubleshooting skills

Ability to work under pressure to meet deadlines.

Strong attention to detail

Ability to deal with issues in a logical and organised manner.

Ability to summarise data & produce conclusions/recommendations

Good communication & organisational skills

Excellent teamwork skills.

Good organisational skills, time management and prioritisation skills

Ability to adapt quickly to change and be flexible.

A positive attitude, willing to contribute to the overall improvement and success of the team and working practices


Advanced level of Microsoft Excel

Nice to have:

Knowledge of basic SQL or Crystal Reports

Experience of structured process and workflow methodologies

Experience of SharePoint 2013 administration

Take the next step and apply

Got the lowdown? Like what you see? Make an application so we can consider you for the role

Reference: 210189951

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